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Personal data policy

  1. About Tamme Craft AB
  • The company is based in Åkersberga. The company's postal address is Talltitevägen 11, 184 61 Åkersberga.
  • The company's registration number is 559097-7210.
  • If you wish to get in touch with us, please send an email to [email protected] with your case and your contact details and we will get back to you shortly.
  1. Information on Cookies
  • In accordance with the law on electronic information, visitors to a website must be informed of the use of cookies for privacy purposes. The information contained in the cookie can be used to track a user's browsing activity. A cookie is a small text file that the website you are visiting asks to be stored on your computer in order to provide access to various functions. It is possible to set your browser to automatically refuse cookies. More information can be found on the Post and Telecom Authority's website.
  1. Personal details
  • By shopping at Tamme Craft AB, you accept our data protection policy and our processing of your personal data. We care about your privacy and do not collect more information than necessary to process your order. We never sell or share your information with third parties without a legal basis.
  • Tamme Craft AB is responsible for the processing of personal data that you have provided to us as a customer. Your personal data is processed by us in order to process your order and in those cases where you have requested newsletters or promotional offers - in order to be able to adapt marketing to your individual needs.
  • The following information is a summary of how we store and process your data in accordance with the General Data Protection Regulation (GDPR).

    3.1 What is personal data?
  • Personal data is any information which can be directly or indirectly attributed to a natural person.

    3.2 What data do we store?
  • In order to process your order and answer questions related to your order (customer service), we store your first and last name, address, telephone number, e-mail address, IP address and purchase history.
  • Your data is stored as long as we have a legal basis to process your data, for example to fulfil the contract between us or to comply with a legal obligation under, for example, the Accounting Act.

    3.3 Legal basis
  • In connection with a purchase, your personal data is processed in order to fulfil the contract with you. Marketing, promotions and similar mailings are carried out with your consent.

    3.4 What data is shared and for what purpose?
    3.4.1 Payment provider
  • When completing a purchase, information is shared with our payment provider. What is stored is first name, last name, address, email address and phone number. If you choose to pay by invoice, your personal identity number is also stored with the payment provider. The information is stored in order to complete the purchase and to protect the parties against fraud. De betalleverantörer (betaltjänster) som vi använder oss av är: Klarna och Swish.

    3.4.2 Shipping company
  • In order to deliver your orders and complete our agreement, we need to share specific information with the shipping company. What is shared with the shipping company is first name, last name and address information for delivery. Email address and/or mobile number may also be shared with the shipping company for notification purposes. The shipping company we work with is: Postnord.
     
    3.4.3 Newsletters
  • If you have chosen to subscribe to our newsletter, we save and process your first name, last name and e-mail address. This is in order to keep you updated with information and offers for marketing purposes.

    3.5 Right of access
  • You have the right to obtain extracts of any information held about you by us. Extracts will be delivered electronically in a readable format.

    3.6 Right to rectification 
  • You have the right to ask us to update inaccurate information or complete information that is deficient.

    3.7 Right to be forgotten
  • You may ask us to delete your personal data at any time. There are few exceptions to the right to erasure, such as if it is to be retained because we need to comply with a legal obligation (for example, under the Accounting Act).

    3.8 Data Protection Officer
  • Tamme Craft AB is responsible for the storage and processing of personal data in the online shop and ensures that the rules are followed.

    3.9 How we protect your personal data
  • We use industry standards such as SSL/TLS and one-way hash algorithms to securely store, process and communicate sensitive information such as personal data and passwords.
    We use a Swedish platform, Quickbutik, which is operated by Quickbutik AB, based in Helsingborg.